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Delivery Policy

Delivery Information:

Upon payment confirmation, items will be shipped out within three (3) business days, excluding weekends and local public holidays. Deliveries will be handled by our courier partner.

Change of Delivery Address:

Customers are allowed to change the delivery address before the item is shipped out.

Kindly contact us via :
Phone:
+6012-438 2729
Email:
enquiry@compesti.com

West Malaysia Delivery:

Delivery of products to West Malaysia within 3 to 8 working days (dependent on the schedules of our courier services partner).

East Malaysia and International Delivery:

For East Malaysia and International deliveries, the timeframe may vary from two weeks to two months depending on the destination location and the schedules of the forwarder.

Receiving Items for West Malaysia Customers:

Upon delivery, the customer or a third party appointed by them must inspect the item(s) and surroundings carefully. Any damages detected should be immediately reported to the carrier and Compesti Sdn Bhd, and the goods should be rejected and returned to Compesti Sdn Bhd.

Receiving Items for East Malaysia and International Customers:

For transactions involving East Malaysia and International customers, Compesti Sdn Bhd operates under Ex Works (EXW) terms. Customers are responsible for purchasing insurance to cover any accidents that may occur during the entire shipment process.

Upon delivery, the customer or a third party appointed by them must inspect the item(s) and surroundings carefully. Any damages detected should be immediately reported to your insurance agency for insurance claim purpose.

Own Pick Up

Customer are allowed to pick up the goods at following address:

COMPESTI SDN BHD (1116259-H)
2, Jalan Utama 2/34, Taman Perindustrian Puchong Utama, 47100 Puchong, Selangor, Malaysia.

Phone:
+6012-438 2729
Email:
enquiry@compesti.com

Business Hours
Monday - Friday
9:00 AM - 5:00 PM
Saturday - Sunday
Closed

Terms and Conditions for Pick Up:

Prior to collection, customers must provide the following details:
Company Name :
Name of Person In Charge:
Identification Card (IC) Number:
Vehicle Number:
Invoice Number: